MEILI LEARNING HUB
Privacy Policy
Effective September 2026
1. Information we collect
When you contact Meili Learning Hub, request a trial class, complete an assessment, enroll in lessons, or create an account, we may collect information such as your name, the learner's name, date of birth, age, country or region, email address, telephone or WhatsApp number, WeChat ID, ClassIn account number, learning goals, preferred schedule, current level, assessment information, and other details you choose to provide.
2. Information about children
Where a learner is a child, Meili Learning Hub asks that personal information be provided by a parent, legal guardian, or another adult authorized to act for the learner.
3. How we use information
Information may be used to respond to inquiries, arrange trial classes, conduct assessments, recommend appropriate programs, administer lessons, communicate with learners and families, maintain enrollment and learning records, provide support, and improve our educational services.
4. Communications and optional updates
Operational communications related to an inquiry, assessment, trial class, enrollment, or active learning service may be necessary to fulfill your request. Promotional updates and learning-resource communications are optional. Where such consent is requested, you may decline it or unsubscribe later.
5. Storage and service providers
Meili Learning Hub may use trusted technology and service providers to operate its website, databases, communications, scheduling, learning platforms, payment systems, and administrative workflows. Information is shared only as reasonably necessary for those services and business operations.
6. Data security
We take reasonable administrative and technical measures to protect information from unauthorized access, misuse, alteration, or disclosure. No online system can guarantee absolute security, so access to personal information is limited according to its intended purpose.
7. Retention
Personal information may be retained for as long as reasonably necessary to respond to inquiries, administer educational services, maintain appropriate business and learning records, satisfy legal or accounting requirements, and resolve disputes.
8. Your choices
You may contact Meili Learning Hub to ask about the personal information associated with you or your child, request corrections, update communication preferences, or request deletion where appropriate and legally permitted.
9. Changes to this policy
This Privacy Policy may be updated as Meili Learning Hub develops its services, systems, and legal requirements. The effective date shown on this page will be updated when material changes are made.
10. Contact
Privacy-related questions may be submitted directly to Meili Learning Hub through its official website and communication channels.